Delivery Information

***Free Shipping ***

                        *** We offer FREE economy shipping on all products, with no minimum order requirement. ***

Please note that delivery times exclude UK bank holidays.

• Royal Mail T24: Offers a 92% success rate for next business day delivery.
• Express Shipping: Some remote postcodes are excluded from the Express shipping service. Contact us for a full list of these areas.

Shipping & Dispatch Reviews

Our customers rave about our fast and reliable shipping services. We have received hundreds of positive reviews on Google and Trustpilot for our delivery and dispatch services, ensuring that you can shop with confidence.

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Dispatch / Cut off times

At Hopkinson Cycles, we strive to get your order to you as quickly as possible so you can get back on the road or trails. We know how important it is to get the right gear fast!

• Same Business Day Dispatch: Orders placed before 1pm will be dispatched on the same business day.
• Next Business Day Dispatch: Orders placed after 1pm will be processed the next business day.

Please note that some deliveries may take a bit longer, especially for large or bulky items like wheels. (Our wheels are custom assembled in Yorkshire and undergo a thorough inspection before dispatch to ensure top quality.)

During busy periods—such as UK bank holidays, Christmas, Easter, and school holidays—our dispatch and delivery times may be affected. We appreciate your understanding during these times.

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  International shipping

At the moment, our website does not offer direct international shipping services. However, we do offer international delivery through eBay’s Global Shipping Program (GSP), which covers over 100 countries worldwide.

Please note that shipping costs and taxes are determined by eBay and are beyond our control. For international orders, we recommend visiting our eBay store for shipping options.

You can access our eBay store for international shipping here: Hopkinson Cycles eBay store

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Tracking & Customer Service

All orders are shipped with tracking for your peace of mind. If you experience any issues with tracking or delivery, please don’t hesitate to contact us at info@hopkinsoncycles.com. Our team will promptly get in touch with Royal Mail to investigate the issue and ensure a speedy resolution.

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Packaging & Sustainability

At Hopkinson Cycles, we are committed to sustainability. We aim to recycle as much of the packaging we receive as possible, and we reuse packaging materials when shipping items that require protection. This helps us minimize waste and reduce our environmental footprint.