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Frequently asked questions
If you checked out as a guest, you may not receive email notifications for order updates or delivery confirmations.
Additionally, some email filters can be very strict, so our emails may end up in your junk or spam folder, or even bounce.
We aim to dispatch your order by the next working day. You can choose between two delivery options: Express or Standard.
- Express delivery typically takes 1-2 working days.
- Standard delivery usually takes 2-5 working days.
Delivery times may vary based on location and courier service.
Returns information can be found here:
If you’d like to collect an item, we recommend visiting our shop in Horbury and purchasing it directly in-store rather than ordering online.
Our shop is open Monday-Friday, 8am-3pm.
Orders placed before 1pm on working days (Monday-Friday) are dispatched the same day.
Orders placed after 1pm will be dispatched the next working day.
Currently, we only offer shipping within the UK.
For international orders, please contact us directly at info@hopkinsoncycles.co.uk for more information.
Once an order is placed, we process it quickly to ensure fast delivery.
If you need to change or cancel your order, please contact us as soon as possible at info@hopkinsoncycles.co.uk.
We will do our best to accommodate your request before the order is dispatched.
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Hopkinson's CyclesQueen Street,
Horbury,
Wakefield
WF4 6LP